17 out
Talingual
Portugal
Dutch speaking Customer Advisor - work from home
Salary: 1298 euro gross per month (this does include also the holiday bonus, meal allowance and night shift allowance)
Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between Monday to Sunday from
00:00 to 23:00.
Overview of the company:
Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support large international clients and assist with business in more than 30 different languages, so you'd be joining a very multicultural environment.
The Role:
As a Customer Advisor you will represent one of the Netherlands largest e-commerce sites.
This is a phone and email support role where your primary responsibility is to address customers' inquiries, concerns, and provide effective solutions. This includes troubleshooting issues related to orders, deliveries, payments, and returns. Additionally, you will serve as the main point of contact for external sellers, offering assistance and support as needed.
Requirements
- Fluent in Dutch and English
- Willingness to learn
- Ability to multi-task in a busy environment
- Stable and good internet if working from home
On offer
- Competitive salary of up to 1298 euro gross per month (this does include also the holiday bonus, meal allowance, night shift allowance)
- Full training provided
- 12 month contract (renewable/extendable if you love it!)
- 22 days holiday per year, Holiday and Christmas bonuses
- Monthly meal vouchers
- And of course....the chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.
Relocation Package:
There is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organised activities and events and career progress opportunities.
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